Frequently Asked Questions
We hear a lot of the same questions from patients, and we’re always happy to answer them. Below are some of the most common things people ask us. If your question isn’t here, please give us a call — we’d love to help.
How often should I see the dentist?
For most patients, twice a year is the right frequency — once every six months for a cleaning and exam. These regular visits allow us to catch small problems early, before they become bigger (and more expensive) ones, and to keep your teeth clean in the areas that are hardest to reach with brushing and flossing at home.
Some patients may benefit from more frequent visits — particularly those managing active gum disease, those who are prone to cavities, or patients with certain medical conditions. We’ll let you know if your situation calls for a different schedule.
What do I do if I have a dental emergency?
Call our office as soon as possible. If your emergency happens during regular business hours, we’ll do our best to work you in the same day. For after-hours emergencies — evenings, weekends, and holidays — please call our office number and follow the instructions to reach the doctor’s emergency contact. We understand that dental emergencies don’t follow a schedule, and we’re committed to being available when you need us.
What kind of toothbrush should I use?
For most adults, a soft-bristled brush with a small enough head to comfortably reach the back of your mouth works best. Soft bristles clean effectively without the risk of damaging tooth enamel or irritating gum tissue the way firmer bristles can. Children should also use a small, soft-bristled brush appropriate for their age and mouth size.
Electric toothbrushes are generally more effective than manual brushes for plaque removal — they reach below the gumline and between teeth more efficiently, and many models include timers to help you brush for the full recommended two minutes. If you have questions about what’s right for your specific situation, just ask at your next cleaning.
How often should I replace my toothbrush?
Every three to four months, or sooner if the bristles start to look frayed or worn. A worn-out brush doesn’t clean effectively and can actually be harder on your gum tissue. After being sick, it’s also a good idea to replace your brush to avoid reintroducing bacteria. Kids tend to wear out their brushes faster than adults, so it’s worth checking their brush more frequently.
Should I brush before or after flossing?
The most important thing is that you do both, consistently. That said, most research suggests that flossing first — loosening debris and plaque from between the teeth — allows the fluoride in your toothpaste to work more effectively in those interproximal spaces. Either way, the habit itself matters more than the order.
Does it matter which toothpaste I use?
Look for two things: fluoride and the ADA Seal of Acceptance. Fluoride strengthens enamel and helps prevent decay, and the ADA seal means the product has been independently assessed for safety and effectiveness. Beyond that, the best toothpaste is one you’ll actually use consistently. Whitening toothpastes, sensitivity formulas, and natural options all have their place — ask us if you’d like a recommendation based on your specific needs.
Do you offer payment plans?
Yes. We accept most major credit and debit cards, cash, and personal checks. For patients who need to spread the cost of treatment over time, we offer CareCredit patient financing, which includes interest-free payment plan options for qualifying applicants. Our front office team can walk you through the application process and help you understand your options.